The Instant Group, the largest flexible workspace marketplace, announces the achievement of ISO 9001:2015, a globally-recognised standard for quality management.
The Instant Group, the largest flexible workspace marketplace, announces the achievement of ISO 9001:2015, a globally recognised standard for quality management. This milestone reaffirms the company’s commitment to consistently delivering high-quality products and services across its diverse business operations, improving customer satisfaction, quality excellence and compliance with key regulatory requirements.
The accreditation covers a range of The Instant Group’s UK business products and services, including:
- Marketplace: Flexible, short-term bookings for desks, meeting rooms and private offices.
- Partner Portal enabling operators and landlords to list their supply on the marketplace.
- Managed Offices: Turnkey workspace solutions covering design, build and facilities management.
- Incendium Consulting: Expert advisory services across operations, procurement, portfolio and workspace, and sustainability.
The accreditation process involved thorough assessments and audits by an accredited third-party organisation to ensure that The Instant Group’s systems and processes align with ISO’s strict quality management standards.
With ongoing monitoring and adjustments to maintain compliance, as well as key documentation of processes, the ISO 9001 ensures The Instant Group continues to meet internationally recognised standards, identifies areas for improvement and mitigates risk to enhance customer confidence and improve overall operational efficiency.
“We are thrilled to have achieved ISO 9001 certification,” said Tim Rodber, CEO of The Instant Group. “This accreditation is a testament to the hard work and dedication of our team, and it reinforces our commitment to maintaining the highest quality standards across all aspects of our business. We believe this achievement will strengthen our reputation as a trusted leader in real estate and further enhance our ability to deliver exceptional value to our customers.”
This achievement comes at an exciting time as The Instant Group continues to grow and expand its offerings. The ISO 9001 accreditation will help enhance the company’s ability to serve existing customers, attract new clients and provide a solid foundation for sustainable growth.
