Aon saves over €1m with Instant's Portfolio Management

Monday, 1 April, 2024

Aon - Rethink Cost

  • Portfolio Management
  • UK & EMEA

Instant's Portfolio Management product saves Aon $1.34 million, revitalising offices with improved utilisation and carbon reductions.

Aon sought to enhance operational efficiency and drive global growth through strategic initiatives. Their goals included implementing enhanced office usage monitoring for optimised space efficiency, leveraging data-driven analytics for smarter strategy decisions, and establishing a comprehensive workplace strategy to boost productivity, engagement, and wellbeing—and that's where The Instant Group stepped in, offering insights, support and expertise.

Challenges
  • Cost-cutting needed across all business areas, including CRE.
  • ESG factors shake up CRE decisions; portfolio needs re-evaluation for sustainability goals.
  • Leadership reorganisation's impact on team operations and decisions.
  • Need for standardised processes and policies across all locations.
  • Post-COVID office return struggles leading to underutilized workspace, high operating costs, and uncertain future demands.
Outcomes
  • $1m savings: Saved $1.34 million in 12 months, freeing up funds for strategic investments and operations.
  • 16 solutions delivered: We partnered with Aon's property team to deliver flexible solutions that meet corporate standards, backed by effective stakeholder engagement and a flexible office playbook for consistency.
  • 75% office utilisation: Transitioned from older offices to amenity-rich serviced spaces. In one location, 85% of staff rated the new workspace as 'good' or 'excellent' compared to their previous traditional office.
  • 65% size reduction: Ensured carbon reductions by rightsizing workspaces, aligning with sustainability goals whenever permitted.
  • 75% term reduction: Enabled agile partnerships with Aon through flexible contracts, easing business shifts and cutting lease liabilities amid headcount changes.

"Instant have worked with us for years and have become a trusted and effective partner. The results they have driven speak for themselves – savings, improved workplaces, and more flexibility across our portfolio. Market leading, in short.”

Paul Crayford, CRE Executive Director, Aon

Aon
Aon is a prominent British-American professional services and management consulting firm, known for offering a wide range of risk mitigation and insurance solutions. Aon leads its industry by mastering risk, guiding through complexity, and safeguarding assets and people.
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