Operator Survey 2021: Key trends across the industry

In Q4 of 2021, The Instant Group conducted a global survey aimed at flexible office operators to gain insight into the trends and demands of the changing market. Key findings from the report include:

• Despite the pandemic, confidence within the industry remains high, with 77% of operators reporting a positive outlook within the flex market. Perception is particularly high for operators located on the outskirts of the city, where demand continues to grow. The market is so optimistic, that nearly half of operators suggested they are likely to expand in the near future.
• As occupancy rates start to increase in both the UK and APAC, the US is still lagging behind, as employees are slower to return to the office.
• Globally, of those who do commute to the office, the vast majority currently spend over 50% of their time at their desks despite the emphasis on collaboration within workplace strategies.
• As sustainability gains a larger focus, CRE leaders are looking to operators for an effective recycling and carbon footprint policy. There are clear obstacles for both clients and operators to meet net-zero targets, but there are also an array of opportunities operators should be emphasizing as we enter 2022.