Listen exclusively to the third and final episode in our special BPO edition of the Ask the Experts podcast, where we explore how businesses utilising outsourcing services can optimise property data.
In this episode, BPO expert, Alistair Niederer, and I, John Williams, CMO of The Instant Group, expand on our previous conversations to probe deeper into how businesses are currently using property data to inform decisions.
The conversation touches on whether the speed to market for outsourced property acquisition is increasing and whether companies are adopting a proactive, data-driven property strategy for the next 3 to 5 years or still operating more reactively.
We go on to offer insights into the regions poised for major BPO and Captive Centre growth in the next 5 to 10 years and the potential for flexible workspaces to support these firms in areas where current supply is lacking.
CONTENTS
- Do businesses have access to detailed property data to analyse both current and potential future locations?
- Is combining property data with people data the key to hiring the right staff and succeeding in BPO contracts?
- Is the speed to market for outsourced property acquisition increasing?
- Do businesses have a data-driven property strategy for the next 3 to 5 years, or do they operate more reactively?
- What are the next major outsourcing locations in the next 5 to 10 years?
- Is there a big opportunity for flexible workspaces to support BPO and Captive Centres in places like sub-Saharan Africa or Eastern Europe, where current supply is lacking?
Listen to the episode below or check out the full playlist here.
