In this installment of the “I’m Flexible” series, Ben Wright, Global Head of Partnerships at The Instant Group, speaks with Mark DePiero, Senior Vice President Real Estate at Arch Amenities Group.
In the sixth installment of the I’m Flexible podcast, Ben and Mark delve into the latest trends and innovations in commercial real estate. In this episode, Ben Wright, Global Head of Partnerships at The Instant Group, sits down with Mark DePiero to discuss how Arch Amenities is redefining tenant experiences and transforming office buildings into vibrant, multifunctional spaces.
Arch Amenities is a leading provider of hospitality-driven solutions for commercial real estate, offering services such as fitness centers, tenant lounges, wellness programs, and flexible office spaces. Their mission is "to help maximize the potential of people and spaces through a full spectrum of amenity management and consulting services."
“[we] had this thesis of trying to bring all the services under one roof... we try to be the partner for the property owners and managers...[and] to deliver exceptional services to their tenants and we do it through elevated services and innovation.”
-Mark DePiero
Want the full story? Click the button on the right to access the entire interview and hear firsthand insights from Mark DePiero. If you’re short on time, you can also explore the key highlights by watching the videos below.
Revolutionizing Tenant Experiences
In this engaging conversation, Mark DePiero discusses the rise of flexible workspace as a highly sought-after amenity in commercial real estate. From landlord-owned and operated flex spaces to meeting rooms and partnerships with professional operators, flex is increasingly seen as a vital part of modern office offerings. This growing trend reflects the demand for adaptable, on-demand work environments that provide convenience and drive tenant satisfaction while supporting landlords' leasing and revenue goals.
Adapting to Post-COVID Realities
The pandemic reshaped tenant expectations, and landlords have had to evolve quickly to keep up. Mark explains how Arch Amenities helps property owners diversify their offerings, from flexible office solutions to innovative wellness spaces. By creating multifunctional environments, landlords are better equipped to attract and retain tenants in today’s competitive market.
The Rise of Hospitality in Offices
Gone are the days of sterile, utilitarian office buildings. Mark highlights how the hospitality industry has inspired a shift toward warm, welcoming environments that prioritize tenant comfort. Whether it’s through curated lounges, on-site spas, or personalized tenant engagement, Arch Amenities is helping landlords deliver exceptional experiences.
A Vision for the Future
Looking ahead, Mark envisions office buildings that function like boutique hotels, with seamless technology integrations, mixed-use spaces, and tailored services. He emphasizes that creating a sense of community and convenience will be crucial for the success of future office developments.
Want more? Click the button on the right to watch the full interview or watch the highlights below!
Are you a landlord looking to evolve your workspace offerings? Click to learn more about how we help landlords unlock the greatest value across their assets.
How landlords are adapting post covid
Landlord owned flex office and expanded amenities
Post COVID Trends in Office Amenities
Revenue Models and External Monetization
The future of office spaces